By Henry Uche
Leadway Group, one of Nigeria’s leading non-banking financial services group, has provided an upskill for insurance, pension, and brand journalists in Lagos, pursuant to its commitment to enhancing understanding of financial inclusion and wellness.
The training was designed to improve the quality, depth, and accuracy of media reportage of non-banking financial services coverage, ultimately strengthening the connection between the financial industry and the media.
The Leadway Group, through its in-house experts from its associate companies, including Leadway Assurance, Pensure, Health, Asset Management, and Trustees, put together the capacity-building sessions as part of its broader strategy of equipping media professionals with the right tools to shape narratives and communicate insurance, pension, asset management, trustees, and healthcare management stories with clarity, responsibility, and confidence.
Speaking during the capacity building session, Mr. Babatunde Lamina, Benefit Processing Specialist at Leadway Pensure, delivered an insightful session on the pensions subsector, specifically Additional Voluntary Contributions (AVCs). He explained that “AVC, an added contribution into an individual’s Retirement Savings Account (RSA), benefits professionals optimally, towards a more secure financial future.”
He advised that the AVC can be up to one-third of the contributor’s salary but not more, and it is vital for one to inform one’s employer before opting in. This scheme also accommodates retirees, contract workers, political appointees, and expatriates.
Addressing the often-misunderstood insurance ‘claims process’ Mr. Adekanmi Adelakun, Team Lead, Financial Exposure, Casualty and Liability Claims at Leadway Assurance, walked participants through the end-to-end claims’ lifecycle, from documentation to eligibility and notification channels. He stated, “The claims process is our ‘shop window’, the lens through which our customers view us. It is imperative for policyholders to understand the type of coverage they own.”
From a regulatory standpoint, Mrs. Temidayo Olugbesan, Compliance Lead at Leadway Assurance, reviewed recent developments in the regulatory landscape. She said, “The insurance sector will continue to evolve and regulations are being designed to protect policyholders and ensure compliance across the board. Awareness and adaptation are key for all stakeholders.”
Eniola Odukale, Sales Executive, International Retail & SME at Leadway Health, spotlighted the company’s health offerings and rapidly expanding healthcare partnerships. She said, “Leadway Health is customer-centric at its core. With over 2,500 hospital partnerships across Nigeria and an expanding international network, including the UK, South Africa, and India, our goal is to bridge healthcare gaps, especially in underserved areas.”
Commenting on the significance of the training, Aishat Bello-Garuba, Head, Corporate Services, Leadway Group, noted, “The media plays a powerful role in shaping public understanding, particularly in sectors like insurance and finance. At Leadway, we recognise that informed reporting fuels greater trust in our industry. This initiative is part of our broader vision to build enduring partnerships that encourage clarity, inclusion, and confidence in the financial system.”
At its core, the session did not only focus on new product offers, it was about partnership, clarity, and ensuring that the stakeholders who shape public understanding through their headlines and stories are not just reporting but understanding.
“Leadway continues championing innovation, customer-focused service, and media collaboration in its responsible business and industry advancement approach” Bello-Garuba assured.
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