The Public Complaints Commission (PCC) has concluded a two-day intensive training for its investigators with a renewed commitment to strengthen ethical conduct, curb abuse of office and improve accountability in public service investigations.
The workshop, held between November 18 and 19 at the Centre for Management Development (CMD) in Lagos, brought together staff from key operational departments of the Commission. It was facilitated by Skytech Analytics Nigeria Limited.
Declaring the programme open, facilitators said the training became necessary amid rising concerns over unethical practices, conflicts of interest and declining public trust in government investigations.
During the opening session, Mr. Tolulope Ojo, who led discussions on ethics and integrity, stressed that investigators must uphold impartiality, transparency and professionalism at all times. He warned that public confidence in the PCC depends largely on the conduct of its officers.
Another facilitator, Miss Titi Sulu, took participants through ethical principles guiding investigative work, emphasising confidentiality, fairness and respect for citizens’ rights.
She used case studies to demonstrate how lapses in judgment could damage investigations and expose the Commission to credibility crises.
Speaking on integrity, Mr. Femi Akindoju urged investigators to maintain honesty and strict adherence to due process. He noted that personal and institutional integrity “remain the backbone of credible investigation outcomes.”
Day two of the workshop focused on anti-corruption strategies, due process and the legal frameworks guiding investigative activities in Nigeria. Facilitators highlighted constitutional provisions, reporting obligations, documentation standards and evidence handling as critical responsibilities for investigators.
Akindoju, who also anchored sessions on accountability, said officers must understand that every investigative step taken is subject to public scrutiny, internal checks and constitutional oversight.
The training rounded off with best practices in ethical investigations, where participants were urged to apply global investigative standards, maintain transparency in their operations and resist undue influence from external forces.
At the close of the programme, certificates were issued to all participants.
Organisers said the workshop is expected to deepen professionalism within the PCC and promote a more transparent, citizen-focused approach to resolving public complaints.
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